Effective September 15, 2008
Types of Personal Information We Collect
If you are applying for employment with the Company or any of its affiliated companies, these additional categories of information will also be deemed to be Personal Information: credit reports, background check, results of drug testing, and employment verification.
How We Use and Disclose Personal Information
We collect, retain and use personal information because it helps us provide a superior level of customer service. It also enables us to allow you convenient access to the products and services in which you are interested. We may use your information for the following reasons: to process lease applications; to complete the leasing process; to process job applications; to contact you when necessary and in response to your inquiries, comments and suggestions; for the specific purpose for which it was volunteered; to track visitors' use of the Site for internal market research; to improve the Site and the services the Company promotes or provides through the Site or through other means; to customize the content and/or layout of our Site for each individual visitor; to complete any purchases or other transactions you may perform at the Site; to notify you about updates to our Sites or services; to notify you about promotions, special offers, surveys, etc., regarding products and services provided by us or our affiliates or partners; to be provided to third-party service providers on behalf of the Company; as required by law or regulation, or as requested by government authorities; in connection with an acquisition, merger, sale, financing, or other transfer of all or any portion of our business; and for our internal business purposes.
We do not rent or sell your personal information to third parties for any purpose.
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Again, your privacy is very important to us, so we work to protect your personal information against loss, theft, and misuse as well as unauthorized access, disclosure, alteration, and destruction. Companywide, we take administrative, technological, and physical measures to protect your personal information. On our site we use encryption technology to protect data transmitted during the online leasing process and for online payment of rent.
While our security measures are intended to protect your personal information, the complete security of any transmission over the Internet cannot be guaranteed. You can help us by taking precautions when considering what personal information you choose to divulge over the Internet.
We do not collect or maintain information on our Site from those we know to be under age 13. No part of our Site is structured to attract anyone under 13 for marketing purposes. By using our Site you represent that you are not under 13 years of age. If we learn that information has been submitted to our Site by a child under the age of 13, we will attempt to delete the information as soon as possible.
Publicly Displayed Information is Public
If you choose to use the “Roommate Connection” bulletin board or chat room on our Site, you should be aware that any information you post is visible to other users of the Site. Any personal information you submit can be read, collected, or used by other individuals to send you unsolicited messages. Although we will monitor and track use of this feature, the Company is not responsible for the personal information you choose to post in these public forums. The Company reserves the right to edit content posted on our Site. Use must comply with all applicable local, state and federal rules, regulations, and laws. Adult content is not permitted anywhere on our site. Do not post content that is protected by any intellectual property rights without permission from the owner.
We post customer testimonials on our Site which may contain personally identifiable information. Prior to posting any such testimonial, the Company obtains the customer’s consent to post his or her name as well as his or her testimonial.
Use of Email Features
You may not use the eBrochure feature of our Site to send spam, i.e., unsolicited commercial email. To minimize the abuse of this eBrochure feature, we have implemented security features, which will make it difficult for computers to electronically use this feature to distribute spam via our Site. We may monitor and track the use of this feature, but we will be under no obligation to monitor, track, or save emails sent using the “Email this Item to a Friend” feature of the Site.
Links To Third-Party Web Sites
Our Site may offer links to other Web sites which may have privacy policies and practices different from ours. We cannot control and are not responsible for the privacy policies or practices or the content of any third-party Web sites. We encourage you to learn about the applicable privacy policies of these sites.
Email Consent and Opt Out
Your provision of Personal Information through our Site constitutes your affirmative consent that we may contact you by email to provide you with information and notices relating to the property where you reside and various services available to you at or through that property.
You may choose to opt out of receiving future promotional email messages from us. Each mass promotional email sent by us contains a link with instructions on how to remove your email address from our mailing list. Please note that if you are a resident of a Management Services Corporation of Charlottesville community and you opt out of receiving promotional email from us, you will continue to receive personal email from us regarding operational issues surrounding your apartment, your Lease Agreement, and/or your community.
If you do not reside in the U.S. and are visiting our Site, any personal information you provide to us may be transferred to and processed on computers in the U.S. and other countries. Do not provide your Personal Information to us if you do not want this information to be transferred outside of the country in which you reside, or if the laws of that country restrict these types of transfers.
How To Contact Us
Although Management Services Corporation of Charlottesville endeavors to keep all factual information displayed on this Site as accurate as possible, inaccuracies may occur due to human error or system limitations. Accordingly, Management Services Corporation of Charlottesville disclaims any warranty as to the accuracy of specific information or details displayed on this Site.