All keys must be returned to Management Services Corporation no later than 12:00PM on the last day of your lease. All belongings and personal items must be completely removed from the apartment before your lease expires. Please make sure that your rental account is paid in full at the beginning of the month. You may contact a Marketing Associate at firstname.lastname@example.org or 434-227-4135 regarding the amount of your last month’s prorated rent.
Cleaning: For information regarding cleaning guidelines and restoration fee information, please check your Resident Handbook for your property. If you have any questions, please contact a Marketing Associate at email@example.com or 434-227-4135.
Move-Out Inspections: We strongly recommend that you arrange to be present during your move-out inspection. In order to schedule a move-out inspection with your Property Manager, please contact the Leasing Office at (434) 977-2702 at least one week prior to last day of your lease.
Ash Tree, Cambridge Square, Wellington Court and Preston Square Residents: Your Property Manager will close out your account with The Billing Associates for water, sewer and gas usage. As you well know, the billing cycle is one or two months following the actual usage dates. We recommend that you do not send any payments to The Billing Associates seven (7) days prior to your lease expiration date. Refunds of overpayments from The Billing Associates could take from 4-6 weeks to be processed. Therefore, any remaining balance will be deducted from your Security Deposit. This information will be itemized on your statement.
Security Deposits: Security deposit checks will be returned to one person on the lease. When you turn in your keys, you will be asked to provide a forwarding address. Your security deposit will be sent to the forwarding address that you provide. When more than one forwarding address is provided, one address will be selected. Management Services Corporation has up to 45 days to return your security deposit.
For additional information regarding moving out, please reference your Resident Handbook or contact your Property Manager at (434) 977-2702.