Leasing Process

Thank you for choosing MSC! We believe that renting an apartment should be an easy and enjoyable experience. The following information is designed to guide you through the leasing process and alleviate the stress of finding the perfect house or apartment.

GETTING STARTED

In order to find an apartment that best meets your criteria, click on the “Live with Us” link at the bottom of the home page. You can search for apartments by specific property, location, and/or number of bedrooms. Simply click on a property name to view amenities, floor plans, pictures and rental rates.You can even take a virtual tour!

SCHEDULING AN APPOINTMENT

If you are interested in scheduling an apartment tour, please contact the Leasing Office to speak with a Leasing Associate at (434) 227-4135. Please keep in mind that we must provide residents with at least 24 hours notice prior to scheduling a tour. The Leasing Office is located at 780 Madison Avenue, Charlottesville, VA 22903, in the Madhouse. The office is open:

• During the academic year,

  • 8:30AM – 6:00PM Monday through Friday

  • 10:00AM – 4:00PM Saturday

• During the summer,

  • 8:30 AM – 5:30 PM Monday through Friday

  • 10:00 AM – 4:00 PM Saturday

  • 11:00 AM – 2:00 PM Sunday

SUBMITTING AN APPLICATION/SIGNING A LEASE

You will be asked to complete a rental application prior to signing your lease agreement.You may complete an application in our office or on our website. To complete the application electronically, visit the “Live With Us” section of the website. On the left-hand side of the screen click “Apply Online.” Once you have made the decision to sign a lease, a Leasing Associate will help you pick the specific apartment and help you fill out all necessary paperwork. You do not need to make an appointment to sign a lease.

When you come to sign your lease,you will need to bring:

• A valid government issued ID (driver’s license, passport, etc.);
• Your application fee of $35;
• The restoration fee for the apartment you are signing (Restoration fees will differ depending on the apartment you plan to lease. Please contact a Leasing Associate for specific information regarding the restoration fee for your apartment);
• If you are a Non-US Citizen, you will need to provide additional documentation showing proof that you may reside in the United States throughout the term of the lease agreement. A list of acceptable documents can be found in the “Non-US Citizen” section of our criteria.

A minimum number of applicants may be required before you can sign your lease. If you are a student, please follow the guidelines below:

• Efficiency: 1 student
• 1BR: 1 student
• 2BR: 2 students or applicable income or a guarantor
• 3BR: 2 students or applicable income or a guarantor
• 4BR: 3 students or applicable income or a guarantor
• 6BR: 4 students or applicable income or a guarantor
• 8BR: 6 students or applicable income or a guarantor

Please note: We do not hold apartments without a signed lease.

SIGN A LEASE ELECTRONICALLY

If you would like to complete a lease electronically, please contact the leasing office for more details.

PAYMENTS

An application fee of $35 is due when you submit your application. If you are signing a lease, your restoration fee will be due at the time of lease signing. Please contact a Leasing Associate to discuss the fees for your apartment.

MSC accepts cash, personal checks, money orders, and cashier’s checks in the office. Please make checks payable to “Management Services Corporation.” If you are paying by credit card, please follow the Rent Payment link on the home page of the website. There will be a third-party processing fee charged for all credit card payments.

PLEASE CONTACT MSC

If you still have additional questions or concerns, please contact a Marketing Associate at msc@msc-rents.com or (434) 227-4135.